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Appreciation Day, August 9, 2018



How to enhance a high performance culture on trust in organizations.

Trust is a leading currency in today’s talent economy.


What Can Organizations Do to Create a High Trust Culture?

Here are 10 things leaders can do to build a culture of trust:
1. View employees as “volunteers.” Volunteers need to be engaged by the organization’s mission or they will move on.
2. Include a measure of joy at work as an important snap-shot of your culture. Which division/location is most joyful? Which is the least?
3. Run an experiment by changing one of the OXYTOCIN factors and measuring the effect on joy, innovation, customer satisfaction or productivity. Repeat with another factor.
4. Create an “Ovation” committee and have them createa weekly peer awards program.
5. Disseminate financial statements (profit, loss, debt, etc.) widely with colleagues and be sure they can understand them; consider making salaries transparent within the organization.
6. Pay new hires to leave the company if they don’t feel they fit the culture after 30 days.
7. Conduct a “stay interview” annually for all colleagues focusing on professional growth and personal development.
8. Develop and implement a weekly “feedforward” performance goal setting and review check-in system.
9. Celebrate colleagues at every level who have contributed to the achievement of team and organizational goals.
10. Invest in programs that develop professional, personal and emotional goals including education subsidies, volunteering and appropriate work-life integration.

Outcomes- increase
Joy at Work
Job Satisfaction
Job Retention

Life Satisfaction



Talent Economy

K. Nowack


Studies have shown that employees in high trust cultures report:

74% less stress, 106% more energy, 50% more productivity, 60 % more joy

70% more purpose and 50% more retention.


Trust is a brain chemical called Oxytocin, which switches on Trust.

Oxytocin is the biological basis for The Golden Rule: If you treat me well, my brain will synthesize Oxytocin and this will motivate me to reciprocate.  In this way, the brain's production of Oxytocin, and its effects on the central and peripheral nervous systems, motivate voluntary cooperation.

Following the release of Oxytocin, the self-other boundary is reduced in proposition to the Oxytocin released and colleagues feel and act as part of the same team.

In this way trust and creating a culture of trust is key to building individual/team, employee engement and organisational performance.


The Worst Addiction is.....

Did you ever think about what was the worst addiction?

How about thinking.  we have at least 40,000 thoughts a day.  Surprised?

The average person has about 50,000 thoughts.  This means between 35 and 48 thoughts per minute per person. Imagine 100,000 thought between you and your partner each day. We might have difficulty finding and making contact with one another.

How many toxic thoughts do we have among the 50,000 thoughts a day? Hum.....

Do you ever feel like your mind just will not shut off ?

You can meditate, do yoga, but learning how to have a quiet mind is challenging.


The lesson we have to learn in letting go of control, needing to knowand defending ourselves.

How can we be sober thinking?

First acknowledging your mind is addicted.

Second be in the present moment. Be aware of your thoughts.


Be part of the neuro habit recovery plan






This year, the 8th edition of the Business Inspiring Women Conference took place in Washington D.C., from March 27th to 30th. This annual event is celebrating the commitment of many African women and the way their action can inspire every one of us. Whatever they come from social, politic, economic or cultural spheres, these women stand out in their own way in their respective field.


Invited to speak at a conference, the author of Démystifier votre imposteur, les 8 saboteurs qui vous empêchent d’avoir la vie que vous voulez, Liane Sangollo, President of HR-RH Vision Consulting really wanted to salute and pay tribute to woman leadership. Furthermore, she was leading a work session to pinpoint the significance of a well-managed strategic planning for all African business women.


Among the subjects discussed during the conference, many attending delegations had the chance to  discuss on the importance of business women network throughout the world, identify the professional development paths they can choose, and exchange on the woman’s place in the job market.


“Being next to personalities as inspiring as Clarisse Douala Bell, Sawa Queen the Cameroun Littoral region, Dr. Kasongo Omba Isabelle, Deputy Managing Director of the Congo Control Office, or even Irene Natividad, President of the Global Summit of Women, was for me a personal and professional rewarding experience”, basically said Liane Sangollo, following this four day event.


Alongside the conference, business women network of attending delegations were invited to participate to the 29th edition of the Global Summit of Women, to be hold in May in Tokyo and the Cooperatives and Small and Medium Size Businesses Week, which will take place in Kinshasa, in September.


Everywhere in the world, business women take the place they belong to and make efficient commercial relationships become a reality. They deserve all the credit for this achievement!



Do you know the little hamster? We all have one. It’s very busy and takes over our mind. When I react strongly to some situations, it’s there! It’s intense and hectic. It doesn’t help us move forward. It treads water. Think about the comments, those that lead to nothing, or the stories we make up to help us go forward.
I would like to share with you something that happened to me last week. The perfect example. Thursday morning, while I was carrying my briefcase and my handbag to the car in the garage, I was thinking about an event that happened the previous weekend with my family. I was simply just living it again. I tripped and fell over. Ouch !
Between you and me, did it make the previous situation any better? No. I wasn’t fully enjoying the present moment. I wasn’t there any more! And on top of it, it wasn’t getting me anywhere! I was going nowhere with this event. If I had been living in the present and had focused on what I was doing, it wouldn’t have happened to me. I can tell you it ruined my entire morning!
Do you recognize yourself? What specific actions can I take? What is the trigger that should be identified in all this?
One must develop a vigilant awareness of his own thoughts at all times. We must manage to recognize our hamster’s voice, we must be aware that our attention is diverted by our own ruminations. When it starts, you’ve got to learn to say stop!


We can stop the machine by doing something else. Let’s take a sheet of paper and write down everything that goes through our mind, without any restraint. Let the hamster run until it’s exhausted, until the end of our scenario, in order for us to be ready for the present and all possible options.
I often tell my clients to concentrate on their own breathing once the hamster has gone. Did you know that the more we ruminate, the more cortisol we produce and the less clearly we think?
For five minutes, let’s only think about the now, concrete things, pay attention to smells or to the colors of the landscape or even go for a walk.
Take a break from your hamster.

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